Cancellations

We understand that plans can change. Because orders may move into processing quickly, please review the cancellation guidelines below before submitting a request.

Cancellation Requests

You may submit an order cancellation request within 3 days of placing your order, provided the order has not already entered processing or shipped.

To request a cancellation, use our Contact Us form and include your order number and the email address used at checkout. Submitting a request does not guarantee cancellation; we will confirm whether the order can still be stopped.

Orders Already in Processing or Shipped

Once an order has entered processing, been packed, or shipped, it may no longer be eligible for cancellation. If your order has already shipped, please review our Return Policy to determine whether the item may qualify for a return or refund after delivery.

Approved Cancellations

If a cancellation is approved, any eligible refund will be issued to the original payment method. Your bank or payment provider may require several business days to post the refund to your account.

Order Changes

If you need to correct shipping information or request another order change, contact us as soon as possible and include your order number. We cannot guarantee that changes can be made after an order enters processing.

Please avoid submitting multiple requests for the same order, as this can make it harder to process your request efficiently.